Cancellation & Return Policy
At Panache each outfit is individually created according to your measurements. To ensure customer satisfaction, all orders are held for 24 hours before being processed to allow for any design changes or alterations. Please bear in mind any changes in design may alter the original price.
You may cancel an order within 24 hours of your purchase. You can cancel your order by writing to us at firstname.lastname@example.org. The cancellation will be processed within 48-72 hours and a confirmation email will be sent immediately.
If you cancel your order within 24 hours of purchase then your full amount (taxes will be deducted) will be returned to you excluding transaction charges.
If you cancel your order after 24 hours we won't accept refunds in that case.
In case of urgent orders, No refunds will be accepted as per our company policy.
At Panache each outfit is individually created according to your measurements. So we don't accept returns for any sold outfit. But yes, if you received a damaged product or not according to specifications please do write to email@example.com within 24 hours when you receive the outfit.